What are Cookies?
A cookie is a small file of letters and numbers that a website stores on your computer either in the memory of your computer or other devices such as mobile phones and tablet devices.
These cookies contain anonymous information that help our website provide a better user experience to you; or to assist in improving the website by tracking your interactions.
The cookies we use only contain anonymous information to improve the services we offer, and do not contain personal information.
It is also important to point out that not all cookies used by this website are created by us. These cookies (referred to as third party cookies) are covered below.
What Cookies do we use?
The cookies we use are generally only to provide functionality or analytical services.
We use the following cookies:
You can find more information about the individual cookies we use and the purposes for which we use them in the tables below:
Our website uses Google Analytics, a web analytics tool provided by Google, to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
|Cookie name||What it does|
|_utma||This cookie helps us determine the number of unique visitors to our website.|
|_utmz||This cookie helps us determine the referral method for people visiting our website. This helps us to analyse the traffic arriving at our website and to determine which are the most popular routes (e.g. direct, search engine search, email link).|
|_utmb||We use this Google Analytics cookie to help us to record the length of individual sessions from our users on our website. Each time you move to a new page within our website within 30 minutes of arriving the cookie updates so that we know that you are still actively using our website within a single session.|
|_utmc||Similar to _utmb, we use this Google Analytics cookie to help us record the length of individual sessions on our website.|
Our website uses AddThis which is an online service to track which social networking options you use. This information is only used to identify which are the most popular document networking tools, and how many people may like our content.
|Cookie name||What it does|
|Uid/uvc||Features for sharing via social media (Facebook, Twitter etc). AddThis tracks visitors who use any of their features.|
|Cookie name||What it does|
|.ASPNET||Lets us know that you have logged into a secure area of our website, and safely identify who you are|
|.ASPXANONYMOUS||Lets us identify you as an anonymous user so that when you login, any actions you have performed (e.g. adding items to a shopping cart) are carried over once you have logged in|
|ASP.NET SessionId||Lets us know when you are actively using our website, and enables us to temporarily store information so that it can be accessed by other pages of our website if necessary|
|_guid||Makes sure that if you fill a form in and send it to us, that you don’t have to fill the information in again if there are any errors or if any information has been missed out
From time to time we may embed photos or video content from websites such as Flickr or YouTube. As a result, when you visit a page containing these items you may be presented with cookies from these websites.
We do not control these cookies and you should check the relevant third party’s website for more information on their cookies usage or privacy policies.
You can find out more about cookies, including how to disable/enable them at the following website: www.aboutcookies.org
The expiration date of cookies varies depending on the actual type of cookie.
Residential Management Group Limited (“We”) are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Residential Management Group Limited of Osterna House, Essex Road, Hoddesdon, Hertfordshire, EN11 0DR.
Information we may collect from you
We may collect and process the following data about you:
Uses made of the information
We use information held about you in the following ways:
Disclosure of your information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
Where we store your personal data
All information, save for credit/debit card payment information, that you provide to us is stored on our secure servers. Any payment transactions will be encrypted [using SSL technology]. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.